Our Reviews

Always clean. Service reps are always pleasant and professional. The cost to replace a license plate bulb $55 is crazy!! I bought 2 bulbs for $8.99 and did it myself. It would be nice if the service technician left the seat in the same position it was.

Jimmy and Stew always go above and beyond on all our vehicle experience's.

Friendly. Nice to work with.

Feel confident in bringing my car like how they go through everything. And work with you and recommend things you need with no pressure!!

Best experience ever

The staff are very professional, friendly and easy to work with

Nice staff , pleasant atmosphere and they aren’t pushing you to buy something you don’t want!

I didn’t feel pressured and I appreciate that. My salesman Alex was very knowledgeable and talked me through everything, even helping me set up the Chevrolet app on my phone. I’m glad I chose Vachon to purchase my vehicle.

Never have a problem always good service

Accommodating and thorough

Finished in half the estimated time. Friendly staff.

very easy everyone was pleasent

Service is good but the tech said truck rear brakes are wearing 1 ton dulley with 25,000 miles on it is this a warranty issue no miles on truck

Eric and others at Vachon Chevrolet's service department in Brooklyn, Connecticut provided outstanding and timely service for us at a time when repairs to our 2020 High Country were urgently needed. We were able to depart on our vacation trip on schedule thanks to them. Vachon Chevrolet is definitely my go to for service. Thank you all, Rick & Cathy Sparks, Foster, RI.

Oil change too expensive.

I have always been pleased with the service, I called and got in the same day. Service was great!

Professional on the phone & person everything went very good

They did a very good job taking care of my need s they offered gas treatment for next oil change

Alex was very knowledgeable and personable. Management was also great to work with along with Jake in finance was also great. Overall, the experience in getting my new Silverado was excellent.

Able to get same day appointment

Everyone was great as always, a pleasure working with Alex every time

The day before a holiday I called service and parts to verify they could get the parts and repair/service the vehicle where I could use it for the holiday weekend. They were able to get the parts delivered and get the car into the shop for emergency service at a great price. That is what I call customer service.

Quick service

It was a good experience they found the problem and fixed it

Got me right in, was happy withe the service. The only complaint was you send me a coupon in the mail for $109 oil change, I get to the shop and an oil change is always $109 so you didn't do me any favors to save me money. Why waste your money on printing those coupons out if that's always the price.

Always is pleasure to bring my truck there profesional respectful and honestly ppl

They did a good job taking care of my needs they fixed my plate light very good job and fast 😁😁😁

Took 1 hour for oil change and tire rotation

Dealer did the inspection on time in a reasonable amount of time, I am pleased that they did the job well and got me back on the road in a very fine automobile.

Everyone was great! Alex is an amazing sales person, very patient and goes over everything fully.

This was a great visit. The repair and recall work were completed in a timely manner. Appreciate the car wash, vacuum and armor all of the tires and interior. Victor and team did a great job. Thanks! -AJO

I am not happy with the service department. I have owned many GM vehicles and never had any problems with them at this stage of ownership. I would not recommend buying a vehicle from Vachon in Brooklyn CT. There had been problems with this vehicle from the very beginning of my ownership of this car.

I was extremely pleased with all my dealings with Vachon Chevrolet.

Service was quick and thorough and all explained well.

The best thing about the whole experience was that we did not feel pressured.

My truck broke down on Saturday I had it towed to dealer on Monday i had my truck back on Wednesday

Friendly service.

Always friendly and courteous. However, electronic glitch issues were not fixed as everything checked out ok. Dangerous situation with no brakes or power steering that could happen again. This is a Chevrolet issue. Not much the dealership can do when codes check out.

Service dept did a great job, working with my ext warranty co to get ussue fully covered!

Everyone was excellent! Especially Alex. Best experience we have ever had buying a vehicle! Will recommend this dealership to everyone! Top notch team effort!

Everyone is really friendly. 😊

Always friendly and strive to do what is best for customer

I have been to many dealerships which are high pressure and this is definitely not one of them. It's quite refreshing not to be harassed while you're looking at vehicles. They're willing to negotiate and is willing to make a great deal with you. Alex, the salesman was personable and easy to work with. I walked away feeling like I got a great value for what I paid.

Alex and Jake made the experience of getting my lease as easy as possible! They were extremely helpful in explaining the whole process and made this experience at Vachon wonderful!

service rep explained everything keep in mind TIME means waiting means alot

Alex did a good job going over of the details of the vehicle and explaining how everything works

Everything was good this time.

Eric and Victir were great to deal with

Everyone was awesome, friendly staff, attention to detail, seamless process from start to finish.

Great experience. Prompt service. Quick turn around

The staff at Vachon Chevrolet Inc is above and beyond all my expectations of a Dealer and Service center. I took my 2025 Corvette in for an oil and filter change along with a transmission filter change and in the process they found a minor oil leak. They diagnosed where the leak is coming from and replacing a faulty gasket. All within a weeks time. Top notch professionalism. I can't say enough about their outstanding professional service.

I went in to get rain guards installed and the service desk was friendly and accommodating. I was pleasantly surprised at how nice the rain guards were and what a great job they did installing them.

It's was a very relaxed atmosphere with very low sales pressure. Overall an absolutely great place to purchase a vehicle. I've bought 6 from this dealership and will definitely come back for 7 and 8.

Timely service

Customer service!!!!!!

Excellent service from time of arrival, intermittent communication on update of repairs and items of concern to the final checkout.

Friendly, no pressure salesman, overall a welcoming environment with a great team

Technicians were very thorough and took time to explain what might have been going on with my car.

Very detailed explanation of my vehicles needs and timely service. A nice and friendly staff

Vachon Chevrolet was highly recommended by a coworker of mine and she was absolutely right! Very simple from start to finish. BDC was knowledgeable and friendly, my sales consultant Jimmy was awesome with straight forward pricing. Keegan in the finance department explained everything and walked me through the whole process. New to the Chevy world, very satisfied and happy with my new Colorado!

In all my years of buying cars I was never as pleased as when I left this dealership in my new Equinox. The Salesman Sean was great to work with and all the staff were pleasant and interested.

Top notch customer service

We waited over an hour just to start an oil change

Just an oil change and inspection. Prompt and courteous. Suggestions on upcoming needs but not overly pushy.

Salesman Jimmie works with me well, good people to business with!

Great service, no pushing, friendly fun experience. Love the car!

Excellent service. I never have any issues with Vachon. I highly recommend.

Appreciated the opportunity to discuss my situation with the technician who worked on my car. Found him most knowledgeable.

You all did very good job talking care of my car 🚗🚗🚗 and in very well manner thank for the good job you did

Great ! Best dealer i ever encountered

Great experience. The purchase process was excellent, and everyone there was knowledgeable.

Very professional service & staff

Service dept was efficient and friendly! This was my first visit and it went extremely well. I will be coming back for my next visit.

Always quality service. A pleasure!

Had my transmission serviced, they were upfront with what needed to be serviced and didn’t try to sell me things I didn’t need . Excellent customer service!!!!

Very friendly staff in the service department I would highly recommend these guys to all my friends. The General Manager came out to the waiting area, sat down and chatted with all who were waiting for their vehicles to be serviced. I've been purchasing new vehicles for over 40 years and that never happens. GM Stew Abramson brings this experience to a new level that all GM's need to strive for. Vachon is by far the best there is.

Vachon Chevrolet employee did an excellent job washing and vacuuming my vehicle.